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TNB Card Services Management Team
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Phil Davis
First Senior Vice President – Card Operations
Phil Davis joined TNB in 2007 and leads a large team focused on cardholder operations, including credit
risk management, member servicing, fraud, platform management, client support, and compliance. Mr. Davis
is a seasoned executive with three decades of domestic and international experience in the credit card
industry primarily with Bank of America and Citigroup. He previously served as the chief operating and credit officer
of Town North Bank Nevada, N.A., TNB's credit card issuing bank. Industry service includes membership
in the Credit Union Risk Council, as well as prior service on the National Bankruptcy Issues Council,
Visa Risk Advisors Committee, and the Consumer Bankruptcy Debtor Education Board. He earned a degree in
Management Economics from Hampden-Sydney College.
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Jan Dailey
Senior Vice President - Marketing Manager
Jan Dailey has over 30 years of broad experience in marketing including over fifteen years in credit
and debit card program marketing. She joined TNB's executive team in 2001 after holding senior marketing
positions at J.C. Penney and GE Card Services (now GE Money). In this leadership role, Ms. Dailey directs
TNB's branding and business-to-business efforts, business-to-consumer marketing, as well as public
relations, training, and communications. Ms. Dailey has extensive marketing expertise in card acquisition
and retention strategies, loyalty, and in-branch programs. Ms. Dailey received a Bachelor of Business
Administration degree from the University of Oklahoma.
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Mark Fenner
Senior Vice President – National Sales Manager
Mark Fenner joined TNB Card Services' executive team in 2007 as the national sales manager. In this
leadership position, Mr. Fenner is responsible for developing new business prospects for TNB's credit
and debit card processing business, as well as delivering on TNB's strong value proposition to existing
clients. His experience spans the financial services and technology industries, in which he managed and
led sales teams in initiating and expanding business relationships with companies such as Citigroup, JP
Morgan Chase, Wells Fargo, American Express, and Alliance Data Corp. Mr. Fenner previously served as a member of the board
of directors of Town North Bank Nevada, N.A., TNB's credit card issuing bank. He earned his Bachelor of
Science degree in Marketing from the University of Phoenix.
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George Major
Senior Vice President - Financial Manager
George Major joined TNB Card Services in June 2008 as financial manager and is responsible for managing
Card Services' accounting and finance. Mr. Major brings more than thirty years of experience in audit,
financial management and change management in the banking industry. Before joining TNB he held various
audit and finance positions with Bank of America. Mr. Major previously served as a member of the board of directors of
Town North Bank Nevada, N.A., TNB's credit card issuing bank. He is a Certified Public Accountant and
has a Business Administration and Accounting degree from Austin Peay State University.
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Mitch Raymond
Senior Vice President - Product Development Manager
Mitch Raymond joined the TNB Card Services executive team in 2008 as Product Development Manager.
He leads a team that ensures the suite of TNB products and services meet our clients' ever changing
needs. He also identifies and evaluates opportunities to increase the value TNB can bring to its
clients in the areas of credit and debit card programs, prepaid cards, loyalty, and e-services.
Additionally, Mr. Raymond directs the efforts of TNB's Strategic Portfolio Risk and Analytics team.
Previously with Citigroup, Dell Financial Services, and GE Capital, he has an undergraduate degree
from Texas A & M University, College Station, Texas and a master's degree from the University
of Saint Thomas, Houston, Texas. |
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Linda Tremmel
Senior Vice President - Project Services
Linda Tremmel joined TNB in 1997 with over 30 years experience in the financial services industry. Ms.
Tremmel is responsible for providing the technical expertise and management of TNB's platform, set-up
of new and enhanced products, new client program implementations, custom reporting, special projects
and other technical support. She leads TNB's experienced team of client support specialists. Prior to
joining TNB, she was with Carson Finance, NTS/PHH, EDSFleet and was Director of Business Resources
with National Freight.
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