Registration opens

11:00am -6:00pm

Optional Golf Tournament

1:00pm

Lunch provided

Welcome Reception: Outside Patio

7:00pm-8:30pm

Registration open

6:30-2:00

Full breakfast

7:00-8:00

Welcome, Opening Remarks and
Agenda Review

8:00-8:45

Keynote Speaker Address

8:45-9:45

Steve Farber

General Session Speaker

9:45-10:45

Chip Filson - Callahan & Associates

Break and Solutions Showcase

10:45-11:15

Break served in area with TNB product demos and other sponsor exhibits

General Session Speaker

11:15-12:00

Frank Martien - First Annapolis Card Operation Track

Luncheon

12:00-1:15

Solutions Showcase open

Breakout Sessions

Concurrent sessions

Card Operations Track

1:15 – 5:00

Session 1

1:15-2:15

Fraud

Session 2

2:30-3:30

Compliance/Reg Z change

Break/Solutions Showcase

3:30-4:00

Session 3

4:00-5:00

Portfolio Management

Marketing Track

1:15-5:00

Session 1

1:15-2:15

Loyalty

Session 2

2:30-3:30

Marketing: Cultivating Growth

Break/Solutions Showcase

3:30-4:00

Session 3

4:00-5:00

In-branch

Credit/Debit Track

1:15-5:00

Session 1

1:15-2:15

Streamlined Debit Topic

Session 2

2:30-3:30

Portfolio Growth

Break/Solutions Showcase

3:30-4:00

Session 3

4:00-5:00

TBA

Agent Track

Session 1

To Sell or Not to Sell with Panel

Session 2

In-Branch Acquisition and Cross Selling

Session 3

Leveraging Your Relationship with TNB

Dinner and Entertainment

6:30-10:00

Stonebriar County Club

Welcome and Agenda Review

8:30-8:40

General Session

8:40-9:00

"State of TNB"

General Session

9:00-10:00

MasterCard - Candace DeBarger

Break

10:00-10:30

General Session

10:30-11:30

Patrick Adams

11:30