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For Immediate Release
Contact:
Jan Dailey, SVP, Marketing Manager
972-391-6191, jan.dailey@tnbcard.com
Kristine Tanzillo, Dux Public Relations
972-889-9577, kristine@duxpr.com
HOUSTON CREDIT UNION MOVES
DEBIT PROCESSING TO TNB CARD SERVICES, FOR
SINGLE-SOURCE FULL-SERVICE SOLUTION
DALLAS – April 17,
2006 – Memorial Hermann Credit Union of
Houston is converting its PIN and signature debit
card processing to TNB Card Services in a move
designed to improve the card program’s level of
service and fraud security. The conversion will be
complete later this month.
The 9,126-member credit
union is the latest credit union to convert its PIN
and signature debit programs to TNB. The credit
union has used TNB for its credit card processing
for 20 years, and its addition of debit processing
reflects the strong relationship between Memorial
Hermann Credit Union and TNB, which is owned and
directed by credit unions.
Memorial Hermann Credit
Union, chartered in 1953, covers all employees of
the Memorial Hermann Healthcare System, which has
major hospitals and healthcare facilities all over
the Houston area. The credit union also serves a
number of other companies, and has a community
charter that opens membership to anyone who lives,
works, attends school, or worships within 10 miles
of any Memorial Hermann Credit Union branch.
Currently, the credit
union, with nearly $32 million in assets, has four
branches in Houston, but is planning to add two more
branches, in suburban Sugar Land and Katy.
Robyn Olive, executive
vice president of Memorial Hermann Credit Union,
explained why the credit union chose to move its
debit card processing to TNB’s platform:
“We already use TNB
for our credit cards, so we are familiar with their
operation. We knew the quality of service we would
receive from TNB, and service is our top
priority.”
Olive added that
TNB’s strong fraud control processes were another
factor in the credit union’s decision to change
debit processors. Memorial Hermann Credit Union
strongly encourages its members to better protect
themselves by opting for signature transactions
rather than PIN, she noted.
“With TNB Card
Services, the members of Memorial Hermann Credit
Union will enjoy better customer service and have a
safer, more reliable debit card than they have
had,” said Dusty Bowers, senior vice president and
national sales manager of TNB Card Services. “As
an issuer of both debit and credit cards, the credit
union will also see the benefits of upgrading to the
same level of service and support that TNB provides
to its credit card program.”
-t-t-
About TNB Card Services
TNB Card Services, owned and directed by credit
unions since 1976, provides electronic payments
processing, as well as an agent issuing solution for
credit unions nationwide. Serving more than 450
financial institutions and managing more than 1.6
million cards, Dallas-based TNB enables credit
unions to enhance member loyalty through credit
union-branded card products. For more information
about TNB, go to www.tnbcard.com or call
1-888-742-0260.
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