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XCEL Federal Credit Union of New Jersey
Partners with TNB for Card Processing

Dallas, July 13, 2009 - In a move designed to improve the customer service levels, marketing, and management of its credit card program, XCEL Federal Credit Union of New Jersey has switched its card processing to TNB Card Services.

XCEL is in the process of changing over its 2,500 credit card accounts to TNB, as the 15,000-member credit union, based in Secaucus, New Jersey, gives the program an upgrade that Chief Operating Officer Marianne Pulice said was definitely needed.

"There were several key things that we were looking for in a processor," Pulice explained. "First, we wanted to improve the level of service that our members receive when they call. This was something our former processor wasn't doing well, and we look forward to significant improvement with TNB."

Pulice added, "We also anticipate a much greater flexibility in our card program with TNB, in areas such as special promotions, special rates, and bonus rewards. Also, where our former processor couldn't provide us with necessary reports in less than a week, we know that TNB's VIP PortfolioPro® and CardStation™ systems will give us much better access and visibility into our program."

XCEL Federal Credit Union, with assets of more than $105 million, serves primarily employees of the Port Authority of New York and New Jersey, as well as a number of federal government agencies. It has offices in Manhattan and in Jersey City.

As the credit union moves its program to TNB, it will take advantage of TNB's portfolio consulting expertise, so it can determine the best approach to its rates, rewards, marketing, and more. As Pulice noted, "Our portfolio has been stagnant for a couple of years, so we're hoping to drive growth. Our goals with TNB are 10 percent increases both in the number of cardholders and in outstanding balances. We have done only limited promotions until now, so we're looking to crank it up a few notches with TNB."

"XCEL joins the growing rank of credit unions turning to TNB to help them achieve growth, manage risk, and generate income from its credit card program," said Mark Fenner, senior vice president, TNB Card Services. "TNB helps credit unions simplify the complexity of managing and growing a card program."

About TNB Card Services
TNB Card Services, owned and directed by credit unions since 1976, provides electronic payments processing for credit unions nationwide. Serving more than 550 financial institutions of all sizes and managing more than 2 million cards, Dallas-based TNB enables credit unions to enhance member loyalty through credit union-branded card products. For more information about TNB, go to www.tnbcard.com or call Mark Fenner at 1-800-422-0733 ext. 6655.