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Processing Support
Enjoy full service back office support:
- Client support
team and secure online client information center
- Financial and operational reporting
- PMP certified conversion and project teams
- Fraud, security, and resolution services
team
- 24 x 7 x 365 card member support
VIP Solutions®
We offer technology and data support
using VIP Solutions®, our secure 128-bit encrypted
internet access system.
- VIP Access® to
view and maintain accounts
- VIP Pay® to
enter Member's payments directly into TNB's
payment system
- VIP Reports® to view or download key reports
- VIP Exchange® to
upload and download various types of data in
a secure environment
- VIP CardStation™ an easy-to-use account management
system. CardStation utilizes
point-and-click technology, simple viewing
and maintenance functions, as well as tool
tips and help functions to significantly
reduce training time. This simple account
management tool
can be deployed throughout branches or in
the call center to improve member service.
- VIP Portfolio Pro™ provides portfolio analysis and management reporting in a simple point-and-click technology. Pinpoints the most relevant portfolio information, turning processing data into decision-making information.
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